PRIVACY POLICY
This privacy policy will describe how cianscanvas.com (this site, our , us , we) collects and uses your personal information when you visit or purchase from our store.
Please read these policies carefully, by accessing and any of the services you agree to the use, collection and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy please do not use or access any of our services.
COLLECTING INFORMATION:
When you visit our site, we automatically collect certain information about your device, your interaction with the site and information necessary to process your purchases. We may also collect additional information especially if you contact us for any customer support or enquires.
In this Privacy Policy, we refer to any information that can uniquely identify an individual as "personal information". See below for more information of why we collect information and how.
PERSONAL INFORMATION :
We collect personal information such as IP address, time zone, information about your web browser, cookie information and how you interact with the site. Additionally, we collect information on what sites and products you view and search terms. We refer to this as automatically- collected information as Device Information.
We collect additional personal information when you make or attempt to purchase any products through our site, this includes your name, billing address, shipping address , payment information (including debit & credit card numbers), email addresses and phone numbers. We refer to this information as Order Information.
HOW & WHY :
Device Information is collected automatically when you access our site using cookies , log files, web beacons , tags or pixels. This information is collected to load the site accurately for you and to perform analytics on site usage to optimise our site.
- "Cookies" are data files that are placed onto your devices that often include an anonymous unique identifier.
- "Log files" track actions occurring on the site, collect data such as your browser type, referring/exit pages, date/time stamps, IP addresses.
- "Web beacons" "tags" or "pixels" are electronic files used to record information about how you browse the site.
Order Information is collected from you personally, this is to ensure we fulfil any orders placed on the website accurately. Below is other reasons why we may need order information.
-Help us communicate with you
-Arrange for shipping
-Provide you with invoices/ or order confirmations
-Screen our orders for potential risk or fraud
SHARING PERSONAL INFORMATION :
We share your personal information with third parties to help us provide our services and fulfil our contracts with you as described above. For example , we use Wix to power our online store. For more information on how Wix uses your personal information read this like here : https://www.wix.com/about/privacy Wix collects and processes personal information about your access to and use of the services in order to provide and improve our services for you. Information you submit will be transmitted to and shared with Wix as well as third parties (Printiful, etc) in order to provide services to you.
We may also share your information to comply with applicable laws and regulations, to respond to subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING :
We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, this includes keeping you up to date with offers , new products, sale items and more. For more information on target advertising works please visit this link : http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of recieving promotional emails by following the unsubscribe instructions provided in the email or by contacting us directly at cianscanvas@gmail.com.
Use these links to Opt Out of Target Advertising
- Facebook - https://www.facebook.com/settings/?tab=ads
- Google - https://www.google.com/settings/ads/anonymous
DATA RETENTION :
When you purchase through our site, we will retain your personal information for our records unless and until you ask us to erase this information. This is mainly to make it easier for future orders and purchases.
CHANGES :
We may update this privacy policy from time to time to reflect, for example, changes to our practices, services or for any other operational, legal or regulatory reasons.
CONTACT :
For more information on our privacy policy or practices, we welcome questions and requests please contact us via email at cianscanvas@gmail.com.
Thank you for reading our Privacy Policy, we appreciate your understanding of our policy. If you have any questions or queries please don't hesitate to get in touch with us!